Shipping policy

🚚 Shipping Policy – Maatra Fashion

Order Processing Time

  • All orders are processed within 2–5 working days.

  • For customized or made-to-measure outfits, processing may take 5–10 working days depending on design complexity.

  • Orders are not processed on Sundays or public holidays.

Shipping Time

  • Once dispatched, delivery usually takes:

    • 3–7 working days within India

  • Delivery timelines may vary based on location and courier services.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.

  • You can track your order in real-time using the provided link.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volume

  • Weather conditions

  • Courier partner issues

  • Unforeseen circumstances

Maatra Fashion is not liable for delays caused by third-party courier services.

Incorrect Address / Failed Delivery

  • Please ensure your shipping details are correct at the time of order.

  • We are not responsible for delivery issues caused by incorrect or incomplete addresses.

  • Re-shipping charges may apply in such cases.

    • Re-shipping charges may apply in such cases.

    Packaging

    All orders are carefully packed to ensure they reach you in perfect condition.

“Every order at Maatra Fashion is thoughtfully prepared and carefully delivered to ensure a delightful unboxing experience.”